Refunds

Effective 06/1/2009


Our Policy regarding Refunds:

You may return new, unopened product sold and fulfilled by Grekin Skin Institute within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Just e-mail us at orders@GrekinSkinInstitute.com to get details on how best to move forward.

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you may receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item.

Please note: No refunds are issued on product more than 14 days after delivery.

If you wish to cancel a purchase please see our Cancellation Policy for details on how to do that.